Privacy Policy

Last updated: September 29, 2026

Grizzly Rooster Feathers Empire ("Grizzly Rooster", "we", "us", "our") is a handmade craft business selling feather hair extensions, craft feathers, handmade jewelry, resin art and hair extension supplies. This Privacy Policy explains what information we collect when you visit grizzlyfeatherempire.com (the "Website"), how we use it, and the choices you have.

1. Information We Collect

Information you give us: when you contact us, place an inquiry or order, or chat with us on WhatsApp, we may collect your name, phone number, email address, shipping address, product selections, custom dye/color requests and any message you send.

Information collected automatically: IP address, browser type, device information, pages viewed, referring page and date/time of visit, collected through cookies and similar technologies.

We do not knowingly collect sensitive personal information, and we never store full payment card details on this Website.

2. How We Use Your Information

• To respond to your inquiries and process, pack and ship your orders.
• To handle custom color and dye requests.
• To provide customer support, returns and refunds.
• To improve our Website, products and services.
• To send updates or offers if you opted in (you can unsubscribe at any time).
• To prevent fraud and comply with legal obligations.

3. WhatsApp and Direct Communication

Our "Book Now" buttons open a pre-filled WhatsApp message to our business number. Any information you send there is also subject to WhatsApp's own privacy policy. We use these messages only to discuss and fulfill your request.

4. Cookies

We use cookies to keep the Website working, remember preferences and understand traffic. You can disable or delete cookies in your browser settings, though some parts of the Website may not work properly without them.

5. Sharing of Information

We do not sell your personal information. We share it only with:

• Shipping and delivery carriers (e.g., USPS, UPS, FedEx) to deliver your order.
• Payment providers used to complete your payment.
• Website hosting, analytics and email service providers who help us run the Website.
• Authorities, when required by law or to protect our rights.

6. Data Retention and Security

We keep your information only as long as needed for the purposes above, or as required for tax, accounting and legal reasons. We use reasonable technical and organizational measures to protect your data, but no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on where you live (including California and other U.S. states, the EU/UK), you may have the right to access, correct, delete or receive a copy of your personal information, or to object to or restrict certain processing. To exercise these rights, email us at the address below and we will respond within a reasonable time.

8. Third-Party Links

The Website may link to third-party sites (such as Facebook, Instagram, Pinterest or WhatsApp). We are not responsible for their content or privacy practices.

9. Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has provided us data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed. Continued use of the Website means you accept the updated policy.

11. Contact Us

View our Terms & Conditions →